Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions (“Agreement”) govern the provision of services by FinloTax Inc and FinloTax Services Pvt Ltd (collectively referred to as “FinloTax,” “we,” “us,” or “our”).

By:

• Engaging our services
• Accepting an invoice
• Making payment
• Providing documents
• Using our website

the Client agrees to be legally bound by these Terms.

2. Authorization to Provide Services

The Client hereby:

• Authorizes FinloTax to perform the services outlined in invoices or engagement communications.
• Authorizes FinloTax to prepare, submit, or assist in filing documents with government authorities where required.

3. Client Responsibility for Accuracy of Information

The Client acknowledges and agrees: All services performed by FinloTax rely entirely on information provided by the Client.

The Client is solely responsible for:

• Accuracy of all submitted data
• Completeness of financial records
• Timely submission of documents
• Verification of tax returns before filing
• Compliance with applicable laws

FinloTax shall not be responsible for:

• Errors caused by incomplete or incorrect client information
• Missing documentation
• Late submissions by the Client
• Failure to respond to requests

Any penalties, interest, or legal consequences resulting from inaccurate or delayed client information remain the Client's responsibility.

4. Scope of Services

FinloTax provides services including but not limited to:

• Tax preparation and filing
• Bookkeeping
• Payroll services
• Compliance filings
• Tax Planning services
• Business registration services

FinloTax does not provide a tax advice and legal advice, unless explicitly stated in writing.

5. No Guarantee of Tax Outcome

FinloTax does not guarantee:

• Refund amounts
• Tax savings
• Government approvals
• Processing timelines
• Audit outcomes

All tax outcomes depend on:

• Client-provided information
• Applicable law
• Government review

6. Fees and Payment Terms

The Client confirms:

• The fees stated in the invoice are accurate and acceptable.
• Fees must be paid within 3 business days of invoice receipt.

Failure to pay may result in:

• Service suspension
• Filing delays
• Late charges
• Automatic debit from the Client account where authorized.

All fees are non-refundable once work has begun.

7. Strict No Refund Policy

Refunds will not be issued for:

• Once work begins
• Tax return is prepared, or the services are completed
• Filed returns
• Submitted applications
• Consultation services
• Work delayed due to client inaction
• Client dissatisfaction after services performed

Refund requests may only be considered if no work has begun.

8. Filing and Deadline Disclaimer

FinloTax prepares filings based on:

• Information received
• Applicable laws
• Standard professional practices

FinloTax shall not be liable for:

• Missed deadlines due to late client response
• Government processing delays
• System outages
• Postal or electronic filing delays
• Changes in law or regulations

The Client remains responsible for:

• Timely submission of information
• Tax payment deadlines
• Compliance with applicable laws

9. Government Notices

FinloTax shall not be responsible for IRS notices, State tax notices, or audit notices unless such notice arise solely from proven gross negligence of FinloTax. Client agrees to promptly notify FinloTax of any notices received.

10. Limitation of Liability

To the maximum extent permitted by law, FinloTax's total liability is limited to fees paid by the Client during the preceding 2 months.

FinloTax shall not be liable for:

• Incidental damages
• Indirect damages
• Consequential damages
• Loss of profits
• Loss of business
• Loss of reputation
• Government penalties
• Interest assessments

This limitation applies regardless of legal theory.

11. Errors and Omissions Protection

FinloTax shall not be liable for:

• Errors resulting from incomplete client data
• Errors resulting from inaccurate documentation
• Errors caused by third-party software
• Changes in tax law
• System failures
• Government calculation adjustments

Clients must review all filings prior to submission. Approval constitutes acceptance of responsibility.

12. Third-Party Systems Disclaimer

FinloTax relies on third-party systems including:

• Tax software
• Payment processors
• Cloud storage
• Government portals

FinloTax shall not be responsible for:

• Third-party outages
• Processing failures
• System downtime
• Payment gateway issues

13. Offshore Processing Disclosure

Client acknowledges that certain services may be supported by FinloTax Services Pvt Ltd (India). These services may include:

• Data entry
• Document processing
• Return preparation
• Administrative review

All offshore staff are bound by:

• Confidentiality agreements
• Security controls
• Data protection policies

Client expressly consents to offshore support.

14. Client Review Requirement

Before filing, the Client must:

• Review all prepared documents
• Confirm accuracy
• Approve submission

Failure to review does not transfer responsibility to FinloTax.

15. Communication Policy

FinloTax may communicate via:

• Email
• Phone
• SMS
• Client portal

Client agrees to receive service-related communications.

16. Record Retention

Clients remain responsible for maintaining:

• Financial records
• Supporting documentation

FinloTax retains records only as required by law.

17. Service Suspension

FinloTax reserves the right to suspend services if:

• Payment is overdue (Payment must be made before submitting the tax returns)
• Required documents are not provided
• Client fails to cooperate

18. Indemnification Clause

The Client agrees to indemnify and hold harmless FinloTax from claims arising from:

• Inaccurate information
• Client negligence
• Client legal violations
• Client failure to comply with law

19. Force Majeure

FinloTax shall not be liable for delays caused by:

• Natural disasters
• Cyber incidents
• Government shutdowns
• Utility failures
• Events beyond reasonable control

20. Governing Law

This Agreement shall be governed in accordance with the laws of the State of California, USA. All disputes shall be resolved in California courts.

21. Updates to Terms

FinloTax reserves the right to update these Terms at any time. Continued use of services constitutes acceptance.

22. Contact Information

FinloTax Inc (USA)
info@finlotax.com

FinloTax Services Pvt Ltd (India)
info@finlotax.com